Samsung Recovery

How to Solve Samsung Galaxy S6 Black Screen Problem

--Rachel Green Feb. 13, 2017

“What’s wrong with my Samsung Galaxy S6? It turn to black screen and no response any more.  Is there a way for me to fix this black screen Samsung Galaxy S6 issue and restore photos from it?”–Asked by Rachel

Actually, many Galaxy series users have reflect this black screen issue, that is, the Samsung smartphone buttons light up as normal, while the screen turn to be black and fail to wake up. Several situations might cause the Samsung Galaxy Black Screen Problem, such as Software Update to Samsung, Running On Official Firmware, dropping the phone.


Reason 1: The screen of your Samsung Galaxy S6's Hardware Issue

If the death of screen cause from hardware, then you  cannot do much to solve it.
The smartphone is an instance of the warranty,you can turn to the store which you bought the device for help. But most of the time,it is not cause by this. Actually,the software reasons make sense most of the time, so you can first consider the following:

Reason 2: System Error of Samsung Galaxy S6 and the display is not activated 

For this reason, go and wipe cache partition: Wait until the smartphone is turned off. Now you have to press the following keys to turn the phone on again: Power On / Off Volume + Home button. If the Samsung Galaxy S6 vibrates once, the power let on/ off button go, but keep the other two keys from the key combination pressed until a small menu, similar to DOS, appears on the display. Now mark the entry "Wipe cache partition" with the volume down key. With the power on/ off button, the entry can be selected and the process is started. This usually takes only a few seconds. Then the previously displayed menuappears again. Now select the first entry with "Reboot system now" and run the command again with a press of the power button. Your Samsung Galaxy S6 will now reboot. If this method has brought no improvement, then you probably have to perform a factory reset. This resets the Samsung Galaxy S6 back to factory settingsthe state it had when delivered. Perform aFactory Reset on the Samsung Galaxy S6: How to do a factory reset on the phone, we have described to you in more detail in the following article: Samsung Galaxy S6 Factory Reset We hope that one of the two methods has helped youuse the screen of the Samsung Galaxy S6 display again

If you worry about the data loss during the S6 black sreen fixing process, we have the good method to recover the galaxy S6 data, that is, using Broken Android Data Recovery software. This software not only enables you to solve Samsung Galaxy black screen issue, but also to recover data(including SMS, contacts, videos, call logs and so on).

You May Like: Recover Lost Files from Samsung with Broken Screen


Click to download free trail version Broken Android Data Recovery:

download win  download mac

Steps to Fix Samsung Galaxy S6 Black Screen Problem and Recover Data


Step 1. Launch the Broken Android Data Recovery Software
Step 2. Select Data Types to Recover
Step 3.Select the Black Screen to Move on
Step 4.Choose the Fault Type of Your Phone
Step 5. Choose the Samsung Phone Info.
Step 6. Set Samsung to Download Mode
Step 7.Detect Samsung Galaxy and Begin Download Recovery Package
Step 8.Fix Black Screen Samsung Galaxy Turn to Normal and Get Data Back
Step 9. Recover Data from Samsung Galaxy With Black Screen

Step 1. Launch the Broken Android Data Recovery Software

Download and installation of the software, turn to launch the Android tool kit, you will get the interface as below. Then choose “Android Data Extraction(Damaged Device)” to move on.
launch the software

Step 2. Select Data Types to Recover

You need to connect your Samsung to PC before select the data type. After connecting, you can select the data type now, the files includes contacts, text messages, photos, gallery, music, video and documents among others from broken Samsung phones.

select data type

Step 3. Select the Black Screen to Move on

You need to choose the stuck situation in this step. For Samsung black screen issue, you should choose the “Turn into black screen” option in the left of the interface.

choose stuck situation

Step 4.Choose the Fault Type of Your Phone

To solve black screen Samsung Galaxy issue, you need to choose the right option – “Black/Broken screen” to continue.
fault type

Step 5. Choose the Samsung Phone Info.

In this interface, you need to select the phone name and Mode for your Samsung. If your device is Samsung Galaxy S6, just preview the dropdown menu and choose the right one.
samsung phone info.

Step 6. Set Samsung to Download Mode

After you connect your Samsung to computer, Android tool kit will pop up the window as below.Choose one from the displayed situations on the popup window to continue.
samsung download mode

This is the step of entering the download mode of the phone and start on with the screen recovery.
Here you need to follow up three individual steps which include:
1)Hold the power key to Power off the Phone
2)You next have to press the Volume Down, Key, The Power key as well as the Home Key at the same time

3)Next up leave all the keys and press the Volume Up key to enter the download mode of the phone

Step 7. Detect Samsung Galaxy and Begin Download Recovery Package

When the phone enters download mode successfully,Android tool kit will detect it and display the device model,Android version etc.
begin recovery


Step 8.Fix Black Screen Samsung Galaxy Turn to Normal and Get Data Back

Android tool kit will download the recovery package to help you fix the phone automatically and return it to normal state.After the download is completed, your phone will return to normal as usual. 
fix black screen

Step 9. Recover Data from Samsung Galaxy With Black Screen

After installing the recovery package on your broken phone complete,the program will help you scan and recover all files from Samsung phone with black screen,click “Recover” button to extract and save all the Samsung data on computer.
recover data from samsung

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